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How do I claim my Alton Towers tickets?

For subscribers: to claim your tickets, there is a 2 week priority window before the campaign launches, where you go on the Times+ site and get your tickets.
For non-subscribers: to claim your tickets, simply collect 4 unique daily codes, thetimes.co.uk/altontowers, enter your codes and place your order.

Where can I find the unique codes?

The unique codes will be found in the paper each day by the Alton Towers promotional advert, the first code on Sunday 18th June will be printed on the bottom right corner of the first page of the 4 page wrap covering the Travel section. For each day thereafter it will appear on the bottom right corner of the 10x7 strip advert. The last day you can START collecting the codes is the second Sunday of the promotion, Sunday 25th June. The last code will appear in paper on Wednesday 28th June.

How many tickets can I buy?

You can buy a minimum of two and a maximum of two tickets with 4 unique daily codes. You must buy a pair of tickets, costing £5 each (normally £52.80 per ticket). There is no limit on the number of tickets per household, as long as the purchaser has their 4 unique entry codes and a different email address.

Can I buy just one Alton Towers ticket?

No, you must buy a pair of tickets at £5 each (£10 for the pair).

Can I attend the park alone?

No, you cannot use only one ticket and go alone; both tickets need to be used together.

How will I receive my tickets?

There will be a link to download and print the tickets that comes up straight away after payment, this link will be on the last page of the online form. E-tickets will also be emailed to you within an hour of placing your order; you must print your e-tickets out and bring them with you to Alton Towers.

I've lost my tickets, what do I do?

We are unable to replace lost tickets, you will need to check your deleted items and spam folder within your mailbox or re-print them to take with you to Alton Towers.

Can I choose when I visit Alton Towers?

Yes, you can choose from a selection of dates between Friday, June 30, 2017 to Friday, October 6, 2017. However, admission is limited on individual days and subject to availability, so certain dates may be unavailable.

Do I have access to the whole park with my ticket?

Yes

How long does the offer last for?

The offer runs in-paper until Wednesday 28th June; after this point codes will no longer be printed in-paper. Codes are valid for ticket redemption until Sunday 2nd July but you are encouraged to book as soon as you can, as the promoter will close the site as soon as all tickets are sold.

Can I change the date of my visit?

No, once the dates have been selected and your e-tickets have been sent, they are non-changeable and non-refundable.

Are travel costs included? How do I get to Alton Towers?

Travel costs are not included in the price of the ticket. Travelling to the park is your own responsibility. For further information on how to get to Alton Towers visit - https://www.altontowers.com/useful-info/directions/

Why have I paid £11.50?

The price of the 2 Alton Towers tickets is £10 (£5 each but not sold seperatly), there is also a £1.50 booking fee.

What have I paid for?

You have purchased a pair of Alton Towers tickets. The payment will show as 'Times Ticket Offers' and the company name will be GFM Holdings LTD

What is GFM Holdings Ltd?

GFM Holdings LTD are contracted by Times Newspapers Limited (publishers of The Times and The Sunday Times) to fulfil the Alton Towers tickets.


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